| 方法 | 等待时间 | 最适合 |
|---|---|---|
| 电话 | 即时 | 紧急问题、退款、复杂问题 |
| 在线聊天 | 5-15分钟 | 简单查询、账户状态 |
| 邮箱 | 24-48小时 | 书面记录、非紧急投诉 |
要在线通话,只需从上面的列表中选择一个部门,然后在 VaiPhone 浏览器拨号器中点击“立即通话”。无需下载应用程序。
If you are a UK customer abroad, dial +44 1908 216674 or the number on the back of your card; US customers can dial +1-877-768-2265.
Follow the menu to pick the correct service: personal banking, Select, private client, or small business.
For urgent card or fraud issues, select the option for “lost or stolen card” or “fraud” to be routed quickly to the appropriate team.
Santander UK suggests using +44 1908 216674 from abroad for many Select and retail banking queries, or alternative +44 1908 237963 depending on the product.
Santander Bank US lists as its main Customer Service Center number for personal banking customers.
Yes, Santander provides a UK fraud line on 08000 84 28 88 (and +44 1 from abroad) as well as US fraud contact published via official and social channels.
For Santander Bank US, call immediately and follow the prompts for lost or stolen cards; UK customers should call the relevant lost card or fraud number shown on santander.co.uk.
Yes. VaiPhone uses advanced VoIP technology to connect your web browser directly to the telephone network, allowing you to call Santander without a physical phone or app.
The first minute of your call to Santander is completely free so you can test the connection quality. Additional time can be purchased at very low rates.
No. The call happens entirely inside your browser (Chrome, Safari, Edge, etc.). No download or installation is required.
Yes. All calls are encrypted using standard WebRTC security protocols to ensure your privacy and security.
Immediately call Santander support using the 'Call Now' button above to freeze your card and prevent unauthorized transactions.
You can check your balance by calling Santander automated phone banking. Use the keypad on the screen to enter your account details securely.
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