| 方法 | 等待时间 | 最适合 |
|---|---|---|
| 电话 | 即时 | 紧急问题、退款、复杂问题 |
| 在线聊天 | 5-15分钟 | 简单查询、账户状态 |
| 邮箱 | 24-48小时 | 书面记录、非紧急投诉 |
要在线通话,只需从上面的列表中选择一个部门,然后在 VaiPhone 浏览器拨号器中点击“立即通话”。无需下载应用程序。
In the US, dial +1-800-935-9935, or from abroad dial +1-713-262-3300 or the collect number provided in your card documentation.
Use the IVR menu to select the product you are calling about (checking, credit card, business, etc.).
Authenticate with your account or card number and, if prompted, your phone banking PIN or other security details, then choose the option to speak to a representative.
Chase lists as its primary customer service number for general account and online/mobile banking questions.
If you are abroad, Chase recommends using or other official international numbers, and in some cases a separate collect number may be available for certain products.
You can report suspected fraud by calling the numbers listed for your product (checking, debit card, credit card, etc.) on Chase’s security and fraud page or by using the support options in the Chase app.
Yes, Chase publishes as a debit card fraud prevention line, alongside other product-specific fraud numbers for credit cards and business accounts.
Yes. VaiPhone uses advanced VoIP technology to connect your web browser directly to the telephone network, allowing you to call Chase without a physical phone or app.
The first minute of your call to Chase is completely free so you can test the connection quality. Additional time can be purchased at very low rates.
No. The call happens entirely inside your browser (Chrome, Safari, Edge, etc.). No download or installation is required.
Yes. All calls are encrypted using standard WebRTC security protocols to ensure your privacy and security.
Immediately call Chase support using the 'Call Now' button above to freeze your card and prevent unauthorized transactions.
You can check your balance by calling Chase automated phone banking. Use the keypad on the screen to enter your account details securely.
直接从您的浏览器连接客户支持。无需下载应用程序。
您的通话已加密且私密。我们从不存储您的个人数据或通话录音。
省去寻找电话的麻烦。立即从您的笔记本电脑或平板电脑点击通话。

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“我曾经对基于浏览器的通话持怀疑态度,但 VaiPhone 证明我错了。无需下载,没有麻烦,只需连接并通话。很棒的服务!”

“终于找到了一项完全按照广告宣传的那样工作的通话服务。南美的费率很优惠,而且通话质量始终非常出色。”
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