Wasiliana na usaidizi wa wateja moja kwa moja kutoka kwa kivinjari chako. Hakuna upakuaji wa programu unaohitajika.
Jisajili ili uanze kupiga simu
| Njia | Muda wa Kusubiri | Bora kwa |
|---|---|---|
| Simu ya Mkononi | Papohapo | Masuala ya haraka, Marejesho, Matatizo magumu |
| Gumzo la Moja kwa Moja | Dakika 5-15 | Maswali rahisi, Hali ya akaunti |
| Barua pepe | Saa 24-48 | Njia za karatasi, Malalamiko yasiyo ya haraka |
Ili kupiga simu mtandaoni, chagua tu idara kutoka kwenye orodha hapo juu na ubofye 'Piga Sasa' kwenye kipiga simu cha kivinjari cha VaiPhone. Hakuna upakuaji wa programu unaohitajika.
If you are in the US, dial +1-800-975-4722; if you are abroad, either use the local HSBC country number or call +1-716-841-7212 collect where allowed.
Select the option that matches your need such as personal banking, cards, or online banking support.
Authenticate using your phone banking security details or answer the verification questions when prompted by the agent.
For general customer service in the US you can call HSBC at , and from outside the US you can call collect.
HSBC Expat and some Premier customers can contact dedicated service centers such as +44 1534 616313 or the regional Premier helplines listed on HSBC’s International and Premier sites.
Yes, complaints can be raised via local phone numbers and, in the US, via the cross-border disclosures contact using the international number collect for urgent matters.
Many HSBC customer service lines, especially for cards and online banking, operate extended or 24/7 hours, but availability varies by country and product, so it is best to check the hours listed on the relevant contact page.
Yes. VaiPhone uses advanced VoIP technology to connect your web browser directly to the telephone network, allowing you to call HSBC without a physical phone or app.
The first minute of your call to HSBC is completely free so you can test the connection quality. Additional time can be purchased at very low rates.
No. The call happens entirely inside your browser (Chrome, Safari, Edge, etc.). No download or installation is required.
Yes. All calls are encrypted using standard WebRTC security protocols to ensure your privacy and security.
Immediately call HSBC support using the 'Call Now' button above to freeze your card and prevent unauthorized transactions.
You can check your balance by calling HSBC automated phone banking. Use the keypad on the screen to enter your account details securely.
Wasiliana na usaidizi wa wateja moja kwa moja kutoka kwa kivinjari chako. Hakuna upakuaji wa programu unaohitajika.
Simu zako zimesimbwa kwa njia fiche na ni za faragha. Hatuhifadhi kamwe data zako za kibinafsi au rekodi za simu.
Epuka usumbufu wa kutafuta simu. Bofya ili upige simu mara moja kutoka kwa kompyuta yako ndogo au kompyuta kibao.

“VaiPhone ilibadilisha jinsi ninavyowasiliana na familia yangu nchini Mexico. Simu safi kabisa kwa sehemu ya kile nilichokuwa nikilipa. Ninapendekeza sana!”

“Kama mmiliki wa biashara, ninahitaji simu za kimataifa za kuaminika. VaiPhone hutoa ubora wa HD kila wakati. Mfumo wa kulipa unapoenda unafaa mahitaji yangu kikamilifu.”

“Nilikuwa na shaka juu ya kupiga simu kupitia kivinjari, lakini VaiPhone ilinithibitishia kuwa nimekosea. Hakuna vipakuliwa, hakuna usumbufu, unganisha tu na piga simu. Huduma ya kushangaza!”

“Hatimaye, huduma ya kupiga simu ambayo inafanya kazi haswa kama inavyotangazwa. Viwango bora kwenda Amerika Kusini na ubora wa simu ni bora kila wakati.”
Wapendwa wako wanasubiri kusikia kutoka kwako. Hakuna bili za gharama kubwa. Hakuna programu ngumu.
Hakuna kadi ya mkopo inayohitajika