Wasiliana na usaidizi wa wateja moja kwa moja kutoka kwa kivinjari chako. Hakuna upakuaji wa programu unaohitajika.
Jisajili ili uanze kupiga simu
| Njia | Muda wa Kusubiri | Bora kwa |
|---|---|---|
| Simu ya Mkononi | Papohapo | Masuala ya haraka, Marejesho, Matatizo magumu |
| Gumzo la Moja kwa Moja | Dakika 5-15 | Maswali rahisi, Hali ya akaunti |
| Barua pepe | Saa 24-48 | Njia za karatasi, Malalamiko yasiyo ya haraka |
Ili kupiga simu mtandaoni, chagua tu idara kutoka kwenye orodha hapo juu na ubofye 'Piga Sasa' kwenye kipiga simu cha kivinjari cha VaiPhone. Hakuna upakuaji wa programu unaohitajika.
In the US, dial +1-800-935-9935, or from abroad dial +1-713-262-3300 or the collect number provided in your card documentation.
Use the IVR menu to select the product you are calling about (checking, credit card, business, etc.).
Authenticate with your account or card number and, if prompted, your phone banking PIN or other security details, then choose the option to speak to a representative.
Chase lists as its primary customer service number for general account and online/mobile banking questions.
If you are abroad, Chase recommends using or other official international numbers, and in some cases a separate collect number may be available for certain products.
You can report suspected fraud by calling the numbers listed for your product (checking, debit card, credit card, etc.) on Chaseβs security and fraud page or by using the support options in the Chase app.
Yes, Chase publishes as a debit card fraud prevention line, alongside other product-specific fraud numbers for credit cards and business accounts.
Yes. VaiPhone uses advanced VoIP technology to connect your web browser directly to the telephone network, allowing you to call Chase without a physical phone or app.
The first minute of your call to Chase is completely free so you can test the connection quality. Additional time can be purchased at very low rates.
No. The call happens entirely inside your browser (Chrome, Safari, Edge, etc.). No download or installation is required.
Yes. All calls are encrypted using standard WebRTC security protocols to ensure your privacy and security.
Immediately call Chase support using the 'Call Now' button above to freeze your card and prevent unauthorized transactions.
You can check your balance by calling Chase automated phone banking. Use the keypad on the screen to enter your account details securely.
Wasiliana na usaidizi wa wateja moja kwa moja kutoka kwa kivinjari chako. Hakuna upakuaji wa programu unaohitajika.
Simu zako zimesimbwa kwa njia fiche na ni za faragha. Hatuhifadhi kamwe data zako za kibinafsi au rekodi za simu.
Epuka usumbufu wa kutafuta simu. Bofya ili upige simu mara moja kutoka kwa kompyuta yako ndogo au kompyuta kibao.

βVaiPhone ilibadilisha jinsi ninavyowasiliana na familia yangu nchini Mexico. Simu safi kabisa kwa sehemu ya kile nilichokuwa nikilipa. Ninapendekeza sana!β

βKama mmiliki wa biashara, ninahitaji simu za kimataifa za kuaminika. VaiPhone hutoa ubora wa HD kila wakati. Mfumo wa kulipa unapoenda unafaa mahitaji yangu kikamilifu.β

βNilikuwa na shaka juu ya kupiga simu kupitia kivinjari, lakini VaiPhone ilinithibitishia kuwa nimekosea. Hakuna vipakuliwa, hakuna usumbufu, unganisha tu na piga simu. Huduma ya kushangaza!β

βHatimaye, huduma ya kupiga simu ambayo inafanya kazi haswa kama inavyotangazwa. Viwango bora kwenda Amerika Kusini na ubora wa simu ni bora kila wakati.β
Wapendwa wako wanasubiri kusikia kutoka kwako. Hakuna bili za gharama kubwa. Hakuna programu ngumu.
Hakuna kadi ya mkopo inayohitajika