| Metoda | Vrijeme čekanja | Najbolje za |
|---|---|---|
| Telefonski poziv | Trenutno | Hitni problemi, Povrati novca, Složeni problemi |
| Live Chat | 5-15 min | Jednostavni upiti, Status računa |
| 24-48 sati | Papirnati tragovi, Nehitne žalbe |
Da biste zvali online, jednostavno odaberite odjel s gornjeg popisa i kliknite 'Nazovi sada' u VaiPhone biraču preglednika. Nije potrebno preuzimanje aplikacije.
If you are in the US, dial +1-800-975-4722; if you are abroad, either use the local HSBC country number or call +1-716-841-7212 collect where allowed.
Select the option that matches your need such as personal banking, cards, or online banking support.
Authenticate using your phone banking security details or answer the verification questions when prompted by the agent.
For general customer service in the US you can call HSBC at , and from outside the US you can call collect.
HSBC Expat and some Premier customers can contact dedicated service centers such as +44 1534 616313 or the regional Premier helplines listed on HSBC’s International and Premier sites.
Yes, complaints can be raised via local phone numbers and, in the US, via the cross-border disclosures contact using the international number collect for urgent matters.
Many HSBC customer service lines, especially for cards and online banking, operate extended or 24/7 hours, but availability varies by country and product, so it is best to check the hours listed on the relevant contact page.
Yes. VaiPhone uses advanced VoIP technology to connect your web browser directly to the telephone network, allowing you to call HSBC without a physical phone or app.
The first minute of your call to HSBC is completely free so you can test the connection quality. Additional time can be purchased at very low rates.
No. The call happens entirely inside your browser (Chrome, Safari, Edge, etc.). No download or installation is required.
Yes. All calls are encrypted using standard WebRTC security protocols to ensure your privacy and security.
Immediately call HSBC support using the 'Call Now' button above to freeze your card and prevent unauthorized transactions.
You can check your balance by calling HSBC automated phone banking. Use the keypad on the screen to enter your account details securely.
Povežite se s korisničkom podrškom izravno iz svog preglednika. Nije potrebno preuzimanje aplikacije.
Vaši pozivi su šifrirani i privatni. Nikada ne pohranjujemo vaše osobne podatke ili snimke poziva.
Preskočite gnjavažu pronalaženja telefona. Kliknite za trenutni poziv s vašeg prijenosnog računala ili tableta.

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Vaši voljeni čekaju da vas čuju. Nema skupih računa. Nema kompliciranih aplikacija.
Nije potrebna kreditna kartica