| Metoda | Vrijeme čekanja | Najbolje za |
|---|---|---|
| Telefonski poziv | Trenutno | Hitni problemi, Povrati novca, Složeni problemi |
| Live Chat | 5-15 min | Jednostavni upiti, Status računa |
| 24-48 sati | Papirnati tragovi, Nehitne žalbe |
Da biste zvali online, jednostavno odaberite odjel s gornjeg popisa i kliknite 'Nazovi sada' u VaiPhone biraču preglednika. Nije potrebno preuzimanje aplikacije.
In the US, dial +1-800-935-9935, or from abroad dial +1-713-262-3300 or the collect number provided in your card documentation.
Use the IVR menu to select the product you are calling about (checking, credit card, business, etc.).
Authenticate with your account or card number and, if prompted, your phone banking PIN or other security details, then choose the option to speak to a representative.
Chase lists as its primary customer service number for general account and online/mobile banking questions.
If you are abroad, Chase recommends using or other official international numbers, and in some cases a separate collect number may be available for certain products.
You can report suspected fraud by calling the numbers listed for your product (checking, debit card, credit card, etc.) on Chase’s security and fraud page or by using the support options in the Chase app.
Yes, Chase publishes as a debit card fraud prevention line, alongside other product-specific fraud numbers for credit cards and business accounts.
Yes. VaiPhone uses advanced VoIP technology to connect your web browser directly to the telephone network, allowing you to call Chase without a physical phone or app.
The first minute of your call to Chase is completely free so you can test the connection quality. Additional time can be purchased at very low rates.
No. The call happens entirely inside your browser (Chrome, Safari, Edge, etc.). No download or installation is required.
Yes. All calls are encrypted using standard WebRTC security protocols to ensure your privacy and security.
Immediately call Chase support using the 'Call Now' button above to freeze your card and prevent unauthorized transactions.
You can check your balance by calling Chase automated phone banking. Use the keypad on the screen to enter your account details securely.
Povežite se s korisničkom podrškom izravno iz svog preglednika. Nije potrebno preuzimanje aplikacije.
Vaši pozivi su šifrirani i privatni. Nikada ne pohranjujemo vaše osobne podatke ili snimke poziva.
Preskočite gnjavažu pronalaženja telefona. Kliknite za trenutni poziv s vašeg prijenosnog računala ili tableta.

“VaiPhone je promijenio način na koji ostajem u kontaktu sa svojom obitelji u Meksiku. Kristalno čisti pozivi po djeliću onoga što sam prije plaćala. Toplo preporučujem!”

“Kao vlasniku tvrtke, potrebni su mi pouzdani međunarodni pozivi. VaiPhone pruža HD kvalitetu svaki put. Model plaćanja po potrošnji savršeno odgovara mojim potrebama.”

“Bila sam skeptična prema pozivanju putem preglednika, ali VaiPhone me razuvjerio. Nema preuzimanja, nema gnjavaže, samo se povežite i pozovite. Nevjerojatna usluga!”

“Napokon, usluga pozivanja koja radi točno onako kako je oglašena. Odlične cijene za Južnu Ameriku, a kvaliteta poziva je dosljedno izvrsna.”
Vaši voljeni čekaju da vas čuju. Nema skupih računa. Nema kompliciranih aplikacija.
Nije potrebna kreditna kartica