Call Qantas Airways
Free Online
Connect with customer support directly from your browser. No app download required.
Qantas Airways Global Call Center (24/7)
+61291236000
Sign up to start calling
Additional Numbers for Qantas Airways
- Have your Booking Reference (PNR) ready (6 chars).
- Have your Flight Number and Date handy.
- If claiming a refund, have your Ticket Number (13 digits).
Why call instead of email?
| Method | Wait Time | Best For |
|---|---|---|
| Phone Call | Instant | Urgent issues, Refunds, Complex problems |
| Live Chat | 5-15 mins | Simple queries, Account status |
| 24-48 hours | Paper trails, Non-urgent complaints |
How to Call Online Qantas Airways
To call online, simply select a department from the list above and click 'Call Now' in the VaiPhone browser dialer. No app download is required.
Step 1
From the web dialer, choose the closest match to your situation: +1-800-227-4500 in the USA or +61-2-9123-6000 internationally.
Step 2
When the IVR starts, select your language (often "Press 1 for English"), pick the option for existing bookings, flight changes, or disruptions, then press "0" or say "Agent" to skip self-service.
Step 3
Have your booking reference, ticket number, and ID or passport details ready so the agent can pull up your reservation and fix the issue fast.
🔍 Common Reasons to Call Qantas Airways
Frequently Asked Questions
Q:How do I speak to a live person at Qantas Airways from the United States?
To reach a live person from the USA, dial and as soon as the menu starts, choose the option for existing bookings or disruptions, then say "Agent" or press "0" repeatedly until you are connected to a representative.
Q:What is the Qantas international customer service number I can call from overseas?
If you are outside the USA, Canada and Mexico, call the global Qantas contact centre on +61-2-9123-6000, select your language, then choose the option for bookings or flight changes to reach a human agent.
Q:Which Qantas number should I call if my flight is cancelled or heavily delayed?
If your Qantas flight is cancelled or severely delayed, call from the USA or +61-2-9123-6000 from other countries, select the menu option for flight disruptions, then press "0" or say "Agent" so you can be rebooked as quickly as possible.
Q:What number do I use for Qantas Money or Qantas Pay if my card is lost or stolen?
For Qantas Money or Qantas Pay cards, call +61-1 if you are in Australia or +61-2-8222-2569 if you are overseas so your card can be blocked immediately and a replacement arranged.
Q:How can I contact Qantas quickly if I am stranded abroad and need to change my ticket?
When stranded abroad, use a browser or Wi-Fi call to dial +61-2-9123-6000, choose your language, select the option for existing bookings, then say "Customer service" or press "0" to jump past self-service and speak to a live person.
Q:Can I really call Qantas Airways from my browser?
Yes. VaiPhone uses advanced VoIP technology to connect your web browser directly to the telephone network, allowing you to call Qantas Airways without a physical phone or app.
Q:Is the call to Qantas Airways free?
The first minute of your call to Qantas Airways is completely free so you can test the connection quality. Additional time can be purchased at very low rates.
Q:Do I need to install an app to call Qantas Airways?
No. The call happens entirely inside your browser (Chrome, Safari, Edge, etc.). No download or installation is required.
Q:Is my call to Qantas Airways secure?
Yes. All calls are encrypted using standard WebRTC security protocols to ensure your privacy and security.
Q:How do I change my Qantas Airways flight online?
You can change your flight by calling Qantas Airways Reservations directly through this page. Simply click 'Call Now' to speak with an agent about your booking.
Q:How do I get a refund from Qantas Airways?
To request a refund, connect to Qantas Airways customer service using the browser dialer above. An agent can guide you through the refund process.
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