Call Lufthansa
Free Online
Connect with customer support directly from your browser. No app download required.
Lufthansa Germany
+496986799400
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Additional Numbers for Lufthansa
- Have your Booking Reference (PNR) ready (6 chars).
- Have your Flight Number and Date handy.
- If claiming a refund, have your Ticket Number (13 digits).
Why call instead of email?
| Method | Wait Time | Best For |
|---|---|---|
| Phone Call | Instant | Urgent issues, Refunds, Complex problems |
| Live Chat | 5-15 mins | Simple queries, Account status |
| 24-48 hours | Paper trails, Non-urgent complaints |
How to Call Online Lufthansa
To call online, simply select a department from the list above and click 'Call Now' in the VaiPhone browser dialer. No app download is required.
Step 1
Dial the Lufthansa hotline for your region, such as +49 69 86 799 799 in Germany or the published local number for your country.
Step 2
Select your language, then choose the menu option for existing bookings, new bookings, or Miles & More, depending on your query.
Step 3
If you need personalized help, follow the prompts to speak with a representative and have your booking code and passenger details ready.
🔍 Common Reasons to Call Lufthansa
Frequently Asked Questions
Q:What is Lufthansa’s main phone number in Germany?
Lufthansa lists +49 69 86 799 799 as a main customer hotline in Germany for flight bookings and questions.
Q:How can I reach Lufthansa from the United States by phone?
US customers can reach Lufthansa Customer Relations at for feedback, complaints, and some service issues, in addition to other local hotlines listed on the Lufthansa website.
Q:Where can I get help with a Lufthansa ticket refund?
Refunds are generally handled through the “My Bookings” section on lufthansa.com, but if you need assistance you can call the Lufthansa help and contact numbers listed for your country.
Q:Does Lufthansa have a dedicated service for Miles & More issues?
Yes, Lufthansa provides local Miles & More Service Center numbers by country, available via the Miles & More “Help & Contact” page.
Q:Can I really call Lufthansa from my browser?
Yes. VaiPhone uses advanced VoIP technology to connect your web browser directly to the telephone network, allowing you to call Lufthansa without a physical phone or app.
Q:Is the call to Lufthansa free?
The first minute of your call to Lufthansa is completely free so you can test the connection quality. Additional time can be purchased at very low rates.
Q:Do I need to install an app to call Lufthansa?
No. The call happens entirely inside your browser (Chrome, Safari, Edge, etc.). No download or installation is required.
Q:Is my call to Lufthansa secure?
Yes. All calls are encrypted using standard WebRTC security protocols to ensure your privacy and security.
Q:How do I change my Lufthansa flight online?
You can change your flight by calling Lufthansa Reservations directly through this page. Simply click 'Call Now' to speak with an agent about your booking.
Q:How do I get a refund from Lufthansa?
To request a refund, connect to Lufthansa customer service using the browser dialer above. An agent can guide you through the refund process.
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