Call HSBC
Free Online
Connect with customer support directly from your browser. No app download required.
HSBC US International
+17168417212
Sign up to start calling
Additional Numbers for HSBC
- Have your Account Number or Card Number ready.
- You will be asked for your Telephone Banking PIN.
- For fraud issues, have the transaction details ready.
Why call instead of email?
| Method | Wait Time | Best For |
|---|---|---|
| Phone Call | Instant | Urgent issues, Refunds, Complex problems |
| Live Chat | 5-15 mins | Simple queries, Account status |
| 24-48 hours | Paper trails, Non-urgent complaints |
How to Call Online HSBC
To call online, simply select a department from the list above and click 'Call Now' in the VaiPhone browser dialer. No app download is required.
Step 1
If you are in the US, dial +1-800-975-4722; if you are abroad, either use the local HSBC country number or call +1-716-841-7212 collect where allowed.
Step 2
Select the option that matches your need such as personal banking, cards, or online banking support.
Step 3
Authenticate using your phone banking security details or answer the verification questions when prompted by the agent.
🔍 Common Reasons to Call HSBC
Frequently Asked Questions
Q:What is HSBC’s main customer service number in the US?
For general customer service in the US you can call HSBC at , and from outside the US you can call collect.
Q:Which number should I use if I’m an HSBC Expat or Premier customer?
HSBC Expat and some Premier customers can contact dedicated service centers such as +44 1534 616313 or the regional Premier helplines listed on HSBC’s International and Premier sites.
Q:Can I call HSBC internationally to make a complaint?
Yes, complaints can be raised via local phone numbers and, in the US, via the cross-border disclosures contact using the international number collect for urgent matters.
Q:Does HSBC offer 24/7 phone support?
Many HSBC customer service lines, especially for cards and online banking, operate extended or 24/7 hours, but availability varies by country and product, so it is best to check the hours listed on the relevant contact page.
Q:Can I really call HSBC from my browser?
Yes. VaiPhone uses advanced VoIP technology to connect your web browser directly to the telephone network, allowing you to call HSBC without a physical phone or app.
Q:Is the call to HSBC free?
The first minute of your call to HSBC is completely free so you can test the connection quality. Additional time can be purchased at very low rates.
Q:Do I need to install an app to call HSBC?
No. The call happens entirely inside your browser (Chrome, Safari, Edge, etc.). No download or installation is required.
Q:Is my call to HSBC secure?
Yes. All calls are encrypted using standard WebRTC security protocols to ensure your privacy and security.
Q:How do I report a lost HSBC card?
Immediately call HSBC support using the 'Call Now' button above to freeze your card and prevent unauthorized transactions.
Q:How do I check my HSBC balance?
You can check your balance by calling HSBC automated phone banking. Use the keypad on the screen to enter your account details securely.
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