| 方法 | 等待时间 | 最适合 |
|---|---|---|
| 电话 | 即时 | 紧急问题、退款、复杂问题 |
| 在线聊天 | 5-15分钟 | 简单查询、账户状态 |
| 邮箱 | 24-48小时 | 书面记录、非紧急投诉 |
要在线通话,只需从上面的列表中选择一个部门,然后在 VaiPhone 浏览器拨号器中点击“立即通话”。无需下载应用程序。
Dial the fastest regional number in the web dialer, usually +1-800-874-8875 in the US or +90-212-463-6363 elsewhere.
When the IVR starts, select your language (typically press "1" for English) and choose the option for existing reservations, flight irregularities, or baggage. As soon as you hear detailed menu options, press "0" or say "Agent" to skip self-service.
Keep your booking reference, ticket number, and passport details ready so the agent can pull up your file and help you without delays.
To reach a live person from the US, dial and follow the prompts for existing reservations or customer relations; if you get stuck in the menu, say "Agent" or press "0" repeatedly to be transferred to a representative.
If you are outside the US, you can reach Turkish Airlines via their global call center at , which connects you with their main switchboard in Türkiye and can route you to the appropriate service team.
For refunds, schedule changes, and flight disruptions involving travel to or from the US, call the 24/7 customer service line at and choose the option for existing bookings or ticket changes.
Yes, if your flight is cancelled while you are abroad, you can call if you are in the US or from other countries to rebook, request hotels or meals where eligible, and speak directly with an agent.
If your baggage is lost or delayed, first file a baggage report at the airport, then call the customer service line at or the global number and provide your baggage reference number to get updates.
Yes. VaiPhone uses advanced VoIP technology to connect your web browser directly to the telephone network, allowing you to call Turkish Airlines without a physical phone or app.
The first minute of your call to Turkish Airlines is completely free so you can test the connection quality. Additional time can be purchased at very low rates.
No. The call happens entirely inside your browser (Chrome, Safari, Edge, etc.). No download or installation is required.
Yes. All calls are encrypted using standard WebRTC security protocols to ensure your privacy and security.
You can change your flight by calling Turkish Airlines Reservations directly through this page. Simply click 'Call Now' to speak with an agent about your booking.
To request a refund, connect to Turkish Airlines customer service using the browser dialer above. An agent can guide you through the refund process.
直接从您的浏览器连接客户支持。无需下载应用程序。
您的通话已加密且私密。我们从不存储您的个人数据或通话录音。
省去寻找电话的麻烦。立即从您的笔记本电脑或平板电脑点击通话。

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