| 方法 | 等待时间 | 最适合 |
|---|---|---|
| 电话 | 即时 | 紧急问题、退款、复杂问题 |
| 在线聊天 | 5-15分钟 | 简单查询、账户状态 |
| 邮箱 | 24-48小时 | 书面记录、非紧急投诉 |
要在线通话,只需从上面的列表中选择一个部门,然后在 VaiPhone 浏览器拨号器中点击“立即通话”。无需下载应用程序。
If you are in the US and have a billing or gift card issue, you may try dialing 1-855-836-3987, understanding that phone support can be restricted and may redirect you to online help.
Listen carefully to any automated prompts and choose the option closest to billing or Google Play, if offered.
For most issues, plan to follow up via the Google Play Help Center by submitting an online form or using chat/email support if phone assistance is unavailable.
A US toll-free number often associated with Google Play billing and gift card issues is , but phone support is very limited and many users are directed to online help instead.
Google recommends using the Google Play Help Center and the “Report a problem” or refund request forms via play.google.com or the Play Store app for most support issues.
In many cases, direct phone agents are not available and support is handled by online forms, chat, and email, so users should expect to resolve most Play issues without phone calls.
To request a refund, go to play.google.com, open “Payments & subscriptions” and your order history, select the transaction, click “Report a problem,” and choose the option related to refunds.
Yes. VaiPhone uses advanced VoIP technology to connect your web browser directly to the telephone network, allowing you to call Google without a physical phone or app.
The first minute of your call to Google is completely free so you can test the connection quality. Additional time can be purchased at very low rates.
No. The call happens entirely inside your browser (Chrome, Safari, Edge, etc.). No download or installation is required.
Yes. All calls are encrypted using standard WebRTC security protocols to ensure your privacy and security.
直接从您的浏览器连接客户支持。无需下载应用程序。
您的通话已加密且私密。我们从不存储您的个人数据或通话录音。
省去寻找电话的麻烦。立即从您的笔记本电脑或平板电脑点击通话。

“VaiPhone 改变了我与墨西哥家人保持联系的方式。通话清晰,费用仅为我过去支付的一小部分。强烈推荐!”

“作为企业主,我需要可靠的国际通话。VaiPhone 每次都能提供高清质量。随用随付模式非常适合我的需求。”

“我曾经对基于浏览器的通话持怀疑态度,但 VaiPhone 证明我错了。无需下载,没有麻烦,只需连接并通话。很棒的服务!”

“终于找到了一项完全按照广告宣传的那样工作的通话服务。南美的费率很优惠,而且通话质量始终非常出色。”
您的亲人正在等待您的消息。没有昂贵的账单。没有复杂的应用程序。
无需信用卡