Wasiliana na usaidizi wa wateja moja kwa moja kutoka kwa kivinjari chako. Hakuna upakuaji wa programu unaohitajika.
Jisajili ili uanze kupiga simu
| Njia | Muda wa Kusubiri | Bora kwa |
|---|---|---|
| Simu ya Mkononi | Papohapo | Masuala ya haraka, Marejesho, Matatizo magumu |
| Gumzo la Moja kwa Moja | Dakika 5-15 | Maswali rahisi, Hali ya akaunti |
| Barua pepe | Saa 24-48 | Njia za karatasi, Malalamiko yasiyo ya haraka |
Ili kupiga simu mtandaoni, chagua tu idara kutoka kwenye orodha hapo juu na ubofye 'Piga Sasa' kwenye kipiga simu cha kivinjari cha VaiPhone. Hakuna upakuaji wa programu unaohitajika.
From the UK, dial 0344 493 0787 (or your local BA contact if abroad) and wait for the automated menu.
Choose your language and then select the option that best fits your issue, such as existing booking, new booking, or baggage.
If you need a live agent, follow the prompts for speaking to an advisor and have your booking reference and travel dates ready.
From within the UK you can call British Airways on 07 for general queries and bookings during published opening hours.
You should first report your baggage issue online or at the airport, then you can use the dedicated baggage helpline 05 or the online portal to track and claim compensation.
Yes, British Airways provides a special assistance line on 00 in the UK for mobility, medical, or accessibility support.
Most changes, seat selections, and disruption options can be managed in the “Manage My Booking” section on ba.com or via the BA app; calling is mainly needed for complex changes or special cases.
Yes, US-based customers typically use for general reservations and customer service.
Yes. VaiPhone uses advanced VoIP technology to connect your web browser directly to the telephone network, allowing you to call British Airways without a physical phone or app.
The first minute of your call to British Airways is completely free so you can test the connection quality. Additional time can be purchased at very low rates.
No. The call happens entirely inside your browser (Chrome, Safari, Edge, etc.). No download or installation is required.
Yes. All calls are encrypted using standard WebRTC security protocols to ensure your privacy and security.
You can change your flight by calling British Airways Reservations directly through this page. Simply click 'Call Now' to speak with an agent about your booking.
To request a refund, connect to British Airways customer service using the browser dialer above. An agent can guide you through the refund process.
Wasiliana na usaidizi wa wateja moja kwa moja kutoka kwa kivinjari chako. Hakuna upakuaji wa programu unaohitajika.
Simu zako zimesimbwa kwa njia fiche na ni za faragha. Hatuhifadhi kamwe data zako za kibinafsi au rekodi za simu.
Epuka usumbufu wa kutafuta simu. Bofya ili upige simu mara moja kutoka kwa kompyuta yako ndogo au kompyuta kibao.

“VaiPhone ilibadilisha jinsi ninavyowasiliana na familia yangu nchini Mexico. Simu safi kabisa kwa sehemu ya kile nilichokuwa nikilipa. Ninapendekeza sana!”

“Kama mmiliki wa biashara, ninahitaji simu za kimataifa za kuaminika. VaiPhone hutoa ubora wa HD kila wakati. Mfumo wa kulipa unapoenda unafaa mahitaji yangu kikamilifu.”

“Nilikuwa na shaka juu ya kupiga simu kupitia kivinjari, lakini VaiPhone ilinithibitishia kuwa nimekosea. Hakuna vipakuliwa, hakuna usumbufu, unganisha tu na piga simu. Huduma ya kushangaza!”

“Hatimaye, huduma ya kupiga simu ambayo inafanya kazi haswa kama inavyotangazwa. Viwango bora kwenda Amerika Kusini na ubora wa simu ni bora kila wakati.”
Wapendwa wako wanasubiri kusikia kutoka kwako. Hakuna bili za gharama kubwa. Hakuna programu ngumu.
Hakuna kadi ya mkopo inayohitajika