Berhubung dengan sokongan pelanggan terus dari penyemak imbas anda. Tiada muat turun aplikasi diperlukan.
Daftar untuk mula membuat panggilan
| Kaedah | Masa Menunggu | Terbaik Untuk |
|---|---|---|
| Panggilan Telefon | Segera | Isu mendesak, Bayaran balik, Masalah kompleks |
| Sembang Langsung | 5-15 minit | Pertanyaan mudah, Status akaun |
| Emel | 24-48 jam | Rekod bertulis, Aduan bukan mendesak |
Untuk membuat panggilan dalam talian, hanya pilih jabatan daripada senarai di atas dan klik 'Panggil Sekarang' dalam pendail penyemak imbas VaiPhone. Tiada muat turun aplikasi diperlukan.
From the web dialer, choose the closest match to your situation: +1-800-227-4500 in the USA or +61-2-9123-6000 internationally.
When the IVR starts, select your language (often "Press 1 for English"), pick the option for existing bookings, flight changes, or disruptions, then press "0" or say "Agent" to skip self-service.
Have your booking reference, ticket number, and ID or passport details ready so the agent can pull up your reservation and fix the issue fast.
To reach a live person from the USA, dial and as soon as the menu starts, choose the option for existing bookings or disruptions, then say "Agent" or press "0" repeatedly until you are connected to a representative.
If you are outside the USA, Canada and Mexico, call the global Qantas contact centre on +61-2-9123-6000, select your language, then choose the option for bookings or flight changes to reach a human agent.
If your Qantas flight is cancelled or severely delayed, call from the USA or +61-2-9123-6000 from other countries, select the menu option for flight disruptions, then press "0" or say "Agent" so you can be rebooked as quickly as possible.
For Qantas Money or Qantas Pay cards, call +61-1 if you are in Australia or +61-2-8222-2569 if you are overseas so your card can be blocked immediately and a replacement arranged.
When stranded abroad, use a browser or Wi-Fi call to dial +61-2-9123-6000, choose your language, select the option for existing bookings, then say "Customer service" or press "0" to jump past self-service and speak to a live person.
Yes. VaiPhone uses advanced VoIP technology to connect your web browser directly to the telephone network, allowing you to call Qantas Airways without a physical phone or app.
The first minute of your call to Qantas Airways is completely free so you can test the connection quality. Additional time can be purchased at very low rates.
No. The call happens entirely inside your browser (Chrome, Safari, Edge, etc.). No download or installation is required.
Yes. All calls are encrypted using standard WebRTC security protocols to ensure your privacy and security.
You can change your flight by calling Qantas Airways Reservations directly through this page. Simply click 'Call Now' to speak with an agent about your booking.
To request a refund, connect to Qantas Airways customer service using the browser dialer above. An agent can guide you through the refund process.
Berhubung dengan sokongan pelanggan terus dari penyemak imbas anda. Tiada muat turun aplikasi diperlukan.
Panggilan anda disulitkan dan peribadi. Kami tidak pernah menyimpan data peribadi atau rakaman panggilan anda.
Lupakan kesukaran mencari telefon. Klik untuk memanggil segera dari komputer riba atau tablet anda.

βVaiPhone mengubah cara saya berhubung dengan keluarga saya di Mexico. Panggilan yang sangat jelas pada sebahagian kecil daripada apa yang saya bayar sebelum ini. Sangat mengesyorkan!β

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Orang tersayang anda sedang menunggu untuk mendengar daripada anda. Tiada bil mahal. Tiada aplikasi yang rumit.
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