| Kaedah | Masa Menunggu | Terbaik Untuk |
|---|---|---|
| Panggilan Telefon | Segera | Isu mendesak, Bayaran balik, Masalah kompleks |
| Sembang Langsung | 5-15 minit | Pertanyaan mudah, Status akaun |
| Emel | 24-48 jam | Rekod bertulis, Aduan bukan mendesak |
Untuk membuat panggilan dalam talian, hanya pilih jabatan daripada senarai di atas dan klik 'Panggil Sekarang' dalam pendail penyemak imbas VaiPhone. Tiada muat turun aplikasi diperlukan.
In the US, dial +1-800-935-9935, or from abroad dial +1-713-262-3300 or the collect number provided in your card documentation.
Use the IVR menu to select the product you are calling about (checking, credit card, business, etc.).
Authenticate with your account or card number and, if prompted, your phone banking PIN or other security details, then choose the option to speak to a representative.
Chase lists as its primary customer service number for general account and online/mobile banking questions.
If you are abroad, Chase recommends using or other official international numbers, and in some cases a separate collect number may be available for certain products.
You can report suspected fraud by calling the numbers listed for your product (checking, debit card, credit card, etc.) on Chaseβs security and fraud page or by using the support options in the Chase app.
Yes, Chase publishes as a debit card fraud prevention line, alongside other product-specific fraud numbers for credit cards and business accounts.
Yes. VaiPhone uses advanced VoIP technology to connect your web browser directly to the telephone network, allowing you to call Chase without a physical phone or app.
The first minute of your call to Chase is completely free so you can test the connection quality. Additional time can be purchased at very low rates.
No. The call happens entirely inside your browser (Chrome, Safari, Edge, etc.). No download or installation is required.
Yes. All calls are encrypted using standard WebRTC security protocols to ensure your privacy and security.
Immediately call Chase support using the 'Call Now' button above to freeze your card and prevent unauthorized transactions.
You can check your balance by calling Chase automated phone banking. Use the keypad on the screen to enter your account details securely.
Berhubung dengan sokongan pelanggan terus dari penyemak imbas anda. Tiada muat turun aplikasi diperlukan.
Panggilan anda disulitkan dan peribadi. Kami tidak pernah menyimpan data peribadi atau rakaman panggilan anda.
Lupakan kesukaran mencari telefon. Klik untuk memanggil segera dari komputer riba atau tablet anda.

βVaiPhone mengubah cara saya berhubung dengan keluarga saya di Mexico. Panggilan yang sangat jelas pada sebahagian kecil daripada apa yang saya bayar sebelum ini. Sangat mengesyorkan!β

βSebagai pemilik perniagaan, saya memerlukan panggilan antarabangsa yang boleh dipercayai. VaiPhone memberikan kualiti HD setiap masa. Model bayar guna sangat sesuai dengan keperluan saya.β

βSaya ragu-ragu tentang panggilan berasaskan pelayar, tetapi VaiPhone membuktikan saya salah. Tiada muat turun, tiada kerumitan, hanya sambung dan buat panggilan. Perkhidmatan yang menakjubkan!β

βAkhirnya, perkhidmatan panggilan yang berfungsi tepat seperti yang diiklankan. Kadar yang hebat ke Amerika Selatan dan kualiti panggilan sentiasa cemerlang.β
Orang tersayang anda sedang menunggu untuk mendengar daripada anda. Tiada bil mahal. Tiada aplikasi yang rumit.
Tiada kad kredit diperlukan