| Method | Wait Time | Best For |
|---|---|---|
| Phone Call | Instant | Urgent issues, Refunds, Complex problems |
| Live Chat | 5-15 mins | Simple queries, Account status |
| 24-48 hours | Paper trails, Non-urgent complaints |
To call online, simply select a department from the list above and click 'Call Now' in the VaiPhone browser dialer. No app download is required.
Dial the appropriate Amex number such as +1-800-528-2929.
Select the option for billing, card issues, or fraud.
Press 0 or say 'Representative' to reach an agent.
Call for general cardmember support in the United States.
Dial the international collect number at for cardholder assistance.
Report a lost or stolen card by calling or from overseas.
Yes, call at any time for global emergency support.
Yes, call and select the option for billing disputes.
Yes. VaiPhone uses advanced VoIP technology to connect your web browser directly to the telephone network, allowing you to call American Express without a physical phone or app.
The first minute of your call to American Express is completely free so you can test the connection quality. Additional time can be purchased at very low rates.
No. The call happens entirely inside your browser (Chrome, Safari, Edge, etc.). No download or installation is required.
Yes. All calls are encrypted using standard WebRTC security protocols to ensure your privacy and security.
Connect with customer support directly from your browser. No app download required.
Your calls are encrypted and private. We never store your personal data or call recordings.
Skip the hassle of finding a phone. Click to call immediately from your laptop or tablet.

βVaiPhone changed how I stay in touch with my family in Mexico. Crystal clear calls at a fraction of what I used to pay. Highly recommend!β

βAs a business owner, I need reliable international calls. VaiPhone delivers HD quality every time. The pay-as-you-go model fits my needs perfectly.β

βI was skeptical about browser-based calling, but VaiPhone proved me wrong. No downloads, no hassle, just connect and call. Amazing service!β

βFinally, a calling service that works exactly as advertised. Great rates to South America and the call quality is consistently excellent.β
Your loved ones are waiting to hear from you. No expensive bills. No complicated apps.
No credit card required